Shipping Policy

Thank you for shopping with NUU Studio. We are committed to delivering your order as quickly and safely as possible.

Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During promotions, holidays, or peak seasons, processing times may be slightly longer.

Shipping Time

Estimated delivery times may vary depending on your location.

Typical delivery time is:

  • 2–7 business days for most domestic orders.
  • International delivery times may vary depending on the destination and customs procedures.

Please note that delivery estimates are not guaranteed.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery location and selected shipping method.

Free shipping may be offered during special promotions or for qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation message or email containing your tracking information (when available).

Delays

While we do our best to deliver on time, delays may occur due to:

  • Weather conditions.
  • Public holidays.
  • High shipping volumes.
  • Customs clearance.
  • Carrier-related issues beyond our control.

NUU Studio is not responsible for delays caused by shipping carriers or circumstances outside our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If incorrect or incomplete information is provided, delivery delays or additional shipping charges may apply.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact our customer support as soon as possible.

We will work with the shipping carrier to investigate the issue and provide an appropriate solution whenever possible.

Failed Delivery

If a delivery cannot be completed because the customer is unavailable or provides an incorrect address, the customer may be responsible for any additional shipping fees required for redelivery.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support through the contact information available on our website.